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Can't access daily/weekly messages

So I signed up for daily goodskinin28 messages via the app, got a welcome message from @karaellen & since then nothing. I can't see any daily messages on the app...or am I looking in the wrong place?? Today I've also tried to update my notification preferences to include weekly emails...slider moves, shows email updates checked, but as soon as I click on the [Update] button, the slider moves back to the OFF position. So I can't access weekly emails either. Frustrated! 

 

Replies

@Nms245 have you tried tuning off the app notifications and just switching on the email ones?

Sai posted:

@Nms245 have you tried tuning off the app notifications and just switching on the email ones?

Yes, tried that, but it just results in NO options being checked because, after pressing [Update] the email option slides into the OFF position

@Nms245 I remember something like this happening to me too,  @Bex will be the best person to help you sort this out.  Sorry I couldn't help!

@Sai No worries Sai...thanks very much for trying 😊

@Nms245 Hi lovely, I have contacted our technical team about this and will get back to you 😊

@Bex I’m not able to find my updates either. Can you please tell me how I’m supposed to find them? Thanks very much in advance 🤗

@Nms245 When I first started a was also confused but I stared to play with the buttons and finally figured it all out.

Thank you for your reply. I’ll try again 🤗

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